Get support when you need it

• 60 days free unlimited telephone support when you purchase GB Pro ...more
• Continued and unlimited access to our 'User Forum' ...more
• Initial free up and running training via a screen share ( Broadband required if you wold like this) ...more
• We want to make sure you are up and running with the minimum of fuss and that you understand how our system works

Optional annual support and upgrades from only £1.44 per week

• Get complete peace of mind with an annual support package
• Choose the level that suits your needs
• Free upgrades with all support plans

After your free help:

• You will have unlimited access to the support forums that list all the common issues users might have.

• You are under no obligation or contract to take out any form of support once your 60 days free help expires, you can simply continue to use GB Pro for as long as you wish without any further payments. With the GB Pro 'forever licence' there are no time restraints or limitations on using GB Pro and you can continue to use GB Pro 'Forever'. It's that straightforward.

• Silver support package £1.44 per week (£75 per year)

• Upgrades of GB Pro
• Email support
• BackUpWizard
• GB Pro User Forum where you can ask questions or see previously asked questions.

• Gold support package' £2.88 per week (£150 per yr)* includes FREE website - hosting and domain name

• All the beneifits of the Silver package
• Unlimited telephone support for GB Pro
• Online Support Manager which we can use to remotely access your PC ( you will need to have ADSL (Broadband) to enable us to do this)
• Free Web Site and hosting : We will will provide you with your own website, hosting, and domain name. As a Gold member you will get all the benefits of our Solution 1 web package. You can see what your website will look like here. This free service starts in July 08 and is available to all existing and new gold level users. All members at that time will be offered this free service. If you choose not to take a website you there is no deduction in fees.

• Platinum membership £4.20 per week (£218 per year)

• As a 'Platimum' user you will have all the benefits of the 'Gold' level
• *Level 1 support for PC Systems issues including printers

*Level 1 support means that we will do our best to diagnosis and fix the computer problem you are experiencing. This level of support typically deals with set up issues of Windows - performance - Anti Virus and Firewall advice- printer issues. Data transfer of GB Pro from an old PC to new PC. Backing up routines and advice for data other than GB Pro.

Level 1 support does not include: Networking issues - Sharing permissions - any issues connected to Windows Small Business Server - Data recovery - Internet connectivity - or any onsite visits.