How soon can I start using GB Pro? |
Once you have completed the 'GB Pro 'forever' 1st payment' purchase process with HSBC secure ePayments, you will immediately be sent an email with a download link - install and use it's that straightforward. Remember you still get 60 days free telephone support if you have any problems or alternatively you can email us. |
How do I pay and make further payments? |
Payments are made from our normal 'Price page' - Balance payments (at the bottom of price page). You can make payments of £30,£50 or £100. Payments are only made online. |
How often do I need to make payments? |
You can make payments whenever you want - you could start your 'easyPAY PLAN' today download and start to use but not make a payment until several months later. You decide when to make a payment and how much it will be (payments have to be either £30, £50 or £100). All we ask is that you have finished paying for GB Pro within 12 months |
What happens about the VAT and Invoice? |
If you are in the UK or EU then you will pay the VAT on each payment you make to us. So the initial payment is £55.00 + VAT you will pay £64.62. When you make further payments VAT will be added to that amount. You will receive a VAT invoice with each payment. Outside the EU no VAT is added. You will still receive an invoice for each payment we receive. |
What happens if I want to take out a support plan? |
If you decide to take out a support plan you pay for this separately from the software price. It is not added to your balance. Support plans can be paid for by credit card over the phone or online, direct debit, or cheque. |
How much do I end up paying on the 'easyPAY PLAN' - and what if the price goes up? |
You will pay no more than if you paid the full amount to start with. If the price of GB Pro goes up after you have made your first payment your balance amount will stay the same. You DO NOT pay any more than the price GB Pro was at the time you made your 1st Payment. You can see the full price in the sales line before buying i.e FP385 if the full price is £385. |
What if I do not want to continue to use GB Pro? |
We don't think this will happen but if it does - contact us by phone or email, tell us you do not want to continue to use GB Pro - delete GB Pro from your system and return any installation package to us. That's it - you will have nothing further to pay and no further commitment to us. There is no refund on any monies already paid. |
Do I have anything further to pay after my final payment? |
No you don't have anything further to pay (other than any optional support contract you might want). You can continue to use GB Pro for as long as you want with no further renewals -contracts or payments, it's yours to use for as long as you wish. |
Can I buy a PC System on the easyPAY PLAN? |
Currently you cannot purchase PC systems on the easyPAY PLAN. However you can pay for your PC system on a credit card or by cheque. |
Can I arrange this offer over the phone? |
No this is an internet offer only - however you will still get a CD sent to you in the post within 3-4 working days of your 1st payment. |
Can I buy a networked system under the easyPAY PLAN |
Sorry you cannot . This plan is designed for use on 1 PC in the workshop, and if you choose you can use it on your home PC as well. However, you can purchase this licence initially then upgrade to a networked system later - all the data you will have entered will remain valid and will be available to all other networked PC. If you decide to upgrade to a networked system you will need to pay the outstanding balance of the easyPAY PLAN + the number of networked users you need. |